Phoenix Technology Directory • 2026 Edition

Phoenix IT & Managed Services Directory

A provider-authored comparison guide of prominent commercial Managed Service Providers (MSPs), specialized technology partners, and local repair specialists across the Valley. Published by USTech.Ninja to help business owners evaluate delivery models, technical capabilities, and service structures.

View Comparison Table 15-Min Introductory Consultation

Community Standing: USTech.Ninja / Your Personal Ninja is a 2025 Nextdoor Neighborhood Fave with 75+ neighbor recommendations, 82+ local conversations, and a 100% 5.0-star Google rating.

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Featured Provider Profile

🥷 USTech.Ninja: Your Personal Ninja

More Than IT Support. A Technology Partner Invested in Your Growth.

Phoenix HQ • Onsite Across the Valley • Nationwide Remote & Onsite Service Partners • 🏆 Nextdoor Fave 2025 • ★★★★★ 5.0 Google Reviews

USTech.Ninja brings managed IT, cybersecurity, custom AI development, automation, websites, and digital operations together around one goal: helping your business work better and grow.

We do more than respond when something breaks. We look for missed opportunities, repetitive work, unnecessary spending, disconnected systems, and technology problems standing between you and your next stage of growth.

That can mean improving cybersecurity, building a custom integration, streamlining financial workflows, helping with social media and blog publishing, or coordinating travel and purchasing support.

If technology touches it, start with us. We will help solve it, build it, manage it, or coordinate the right specialist, with clear ownership and follow-through.

Phoenix-based. Remote support nationwide. Nationwide onsite service available through established service partners.

What Clients Accomplish With Us

Protect the Business

Managed IT support, 24/7 vendor-backed EDR & MDR monitoring with founder-led review and escalation, cloud identity defense (IDTR), immutable backups, and Google Workspace / Microsoft 365 administration.

Improve Operations & Automate

Custom AI development, workflow integrations, CRM automations, executive business reporting, and eliminating repetitive manual tasks.

Support Growth & Digital Presence

Custom websites (HTML/WordPress), secure VPS hosting, SEO technical support, automated blog and social media publishing, and lead-delivery troubleshooting.

Reduce Waste & Optimize Costs

Auditing sprawling software subscriptions (routinely saving $200–$600/mo), third-party vendor coordination, purchasing research, and financial tools, workflows, and cost optimization.

Support the Business Owner

Business travel research and booking assistance, points and rewards optimization, purchasing research, executive concierge services, and practical technology guidance.

Small-Team Accessibility

No minimum user count. Smaller organizations and solopreneurs get hands-on technology guidance and support without being forced into an oversized engagement.

Founder-Led. Not Founder-Only.

Joseph Greenbaum leads strategy, cybersecurity, architecture, web development, and AI automation. A remote technician provides escalation support for critical outages, and onsite work outside the Phoenix area can be coordinated through established partner technicians when needed. Work is assigned by skill set and urgency, giving clients direct founder-level accountability without relying on one person for every situation.

Nationwide Reach, Personal Accountability

Phoenix-area onsite support, nationwide remote support, and onsite service across the country through established service partners. Support for larger organizations, distributed teams, branch offices, and location-specific projects, coordinated through USTech.Ninja. (Onsite availability, scheduling, pricing, and scope depend on location and service agreement).

Proven in Practice: Case Study Highlights

View Full Case Study Library →

Insurance Workflow Automation

Automated policy intake, document extraction, and cross-portal routing across carrier platforms, eliminating hours of repetitive manual data entry.

Executive Travel & Rewards Research

Engineered multi-portal rate and award availability scrapers, optimizing points-and-cash redemptions and securing thousands in corporate travel savings.

Financial Tools & Cost Optimization

Audited SaaS subscriptions, pruned redundant seat licenses, and automated multi-entity monthly reporting to slash ongoing technology overhead.

Multi-Site Infrastructure Deployment

Deployed unified firewall security, encrypted site-to-site VPN tunnels, and centralized monitoring across geographically dispersed offices and clinics.

The Real Value: Preventative Efficiency & Strategic Growth

"It's not just what you pay for IT. It's what poor technology, repetitive tasks, and disconnected vendors cost your business."
Our goal is to reduce preventable downtime, strengthen security, simplify technology, eliminate unnecessary spending, and give business owners more time to focus on their customers and growth.

Comparative Matrix: All 7 operational evaluation criteria Scroll table horizontally to view full matrix

Provider & Market Standing	Leadership & Delivery Model	Core Competency	Scope of Services	Typical Pricing Model	Operational Model & Considerations	Primary Best Fit
Group 1: Commercial Managed IT & Cybersecurity Providers
🥷 USTech.Ninja Your Personal Ninja More Than IT Support. Technology & Growth Partner. Phoenix HQ • Valley Onsite • Nationwide Service Partners ✓ Featured Benchmark 🏆 Nextdoor Fave '25 (75+ Faves) ★★★★★ 5.0 Google (100%)	Founder-Led with Remote Escalation Founder-led delivery with remote escalation coverage. Joseph Greenbaum serves as the primary engineer and accountable point of contact, supported by a remote technician for critical outages and partner-coordinated onsite coverage outside Arizona.	10+ Years Senior Principal Proactive IT & cyber defense, custom AI development, automation, web operations, and executive growth advisory.	Unified Technology Partner: Protect the Business: 24/7 vendor-backed EDR & MDR monitoring with founder-led review, escalation, and response coordination Improve Operations & Automate: Custom AI development, systems integration & workflow streamlining Support Growth & Web: Bespoke web dev (HTML/WP), secure VPS hosting & social/blog publishing Reduce Waste: SaaS audits ($200–$600/mo saved), vendor coordination & financial cost optimization Support the Owner: Travel research & booking, rewards optimization & practical technology guidance Small-Team Accessibility: No minimum user count; hands-on support without oversized contracts Nationwide Reach: Valley onsite plus partner-delivered nationwide onsite for distributed teams	Published Transparent Tiers Business Managed IT: $89–$159 / user / mo • Essential: $89 • Complete: $119 • Premium: $159 • Cybersecurity-only: $40/user/mo Residential & Solopreneur: Annual support options starting at $499/yr (Worry Free Essentials, Pro & Consulting) ✓ Predictable monthly tiers without 20-seat minimum penalties.	Boutique Founder-Led Coverage Model: Combines direct principal engineer access with remote escalation support, vendor-backed security monitoring, and partner-coordinated onsite service. Specialized web and AI work is handled by the appropriate specialist rather than treated as generic helpdesk work.	Small & midsize businesses, professional offices, medical practices, law firms, financial services, executives, & multi-branch enterprises needing nationwide on-site dispatch.
LayerCake Technologies Central Phoenix (Midtown / Central Ave) Corporate Legal & Accounting MSP Formerly Total Networks • layercake.com	LayerCake Corporate Leadership Formed through the 2026 combination of Total Networks and LayerCake, backed by tiered helpdesk and enterprise engineering teams.	25+ Years Legacy Long-standing Valley corporate IT provider; structured focus on legal, financial, and professional service compliance.	Traditional Microsoft 365 managed IT & desktop support Firewall management & corporate network security Backup & disaster recovery (BCDR) validation Structured compliance guidance for law firms & CPAs Custom software development or custom local AI agent builds generally outside core scope Corporate engagements typically structured around enterprise minimums	Custom Retainer Custom Quote / Per-Seat Retainer Not publicly published. Monthly per-seat agreements tailored to compliance depth, seat tiers, and SLA commitments (confirm with provider).	Structured Corporate MSP Model: Operates with formal ticket tiers and scheduled account reviews. Well-suited for established mid-sized firms requiring conventional SLA frameworks; organizations seeking single-engineer direct agility may find boutique practices more direct.	Mid-sized law firms and accounting practices seeking conventional corporate IT management with established SLA frameworks.
Trapp Technology Midtown Phoenix / Scottsdale Enterprise Cloud & Regional MSP Channel Futures MSP 501 • trapptechnology.com	Regional Corporate Leadership Centralized NOC/SOC support staff, cloud virtualization architects, and corporate account managers.	15+ Years Specialized in private cloud hosting, virtual desktop infrastructure (VDI), VoIP telecom, and multi-site IT.	Dedicated private cloud virtualization & VDI Hosted VoIP & corporate telecommunications 24/7 centralized Network Operations Center (NOC) Co-managed IT for enterprise internal IT staff Specialized for larger multi-site infrastructure rather than boutique offices Custom AI automation availability not publicly confirmed	Custom Cloud Quote Custom Quote / Per-User Varies by cloud compute quotas, private VDI, VoIP seat counts, and SLA tiers (select cloud solutions advertise month-to-month terms; confirm with provider).	Enterprise Cloud Infrastructure Model: Tailored for multi-location organizations requiring private cloud hosting and corporate PBX bundles. Built for larger enterprise scale; smaller teams seeking personalized single-engineer contact may experience more bureaucracy than needed.	Larger regional corporations (50–250+ employees) requiring dedicated private cloud hosting, virtual desktops, and enterprise VoIP bundles.
TeamLogic IT Central Phoenix, Scottsdale & East Valley Franchise Managed IT Network National Franchise • teamlogicit.com	Local Franchise Owners Independently owned Valley franchise locations backed by centralized national network operating procedures and dispatch.	Franchise Network Standardized commercial IT playbooks, workstation monitoring, and network security across franchised territories.	Standard remote monitoring & patch management (RMM) Helpdesk ticketing & workstation support Managed antivirus & firewall appliance deployment Microsoft 365 cloud email and data migrations Support delivery may involve multiple rotating technicians depending on location and SLA Custom software development or bespoke AI tooling generally outside scope	Franchise Retainer Custom Quote / Confirm with Provider Standardized monthly per-seat agreements with defined contract terms and local territory scoping.	National Franchise Delivery Model: Combines local territory ownership with centralized remote resources. Support delivery may involve varying technicians across ticket lifecycles; well-suited for businesses needing standard, repeatable workstation maintenance.	Franchise businesses and multi-location offices seeking uniform baseline PC monitoring across standardized workstation fleets.
Executech Phoenix Metro & Regional West Regional Enterprise MSP Pine Services Group • executech.com	Regional Corporate Engineering Enterprise MSP team delivering outsourced IT, tier-1 through tier-3 escalations, and dedicated field engineers.	20+ Years Regional Full-service outsourced IT, cloud infrastructure, enterprise cybersecurity, and strategic project engineering.	24/7 remote helpdesk and dedicated on-site support engineers Enterprise cloud migrations, Azure architecture, and Microsoft 365 Managed cybersecurity, vulnerability management, and SOC defense Disaster recovery planning, data governance, and compliance support Scaled for mid-market and enterprise accounts; not tailored for solopreneurs or micro-teams	Enterprise Retainer Custom Quote / Confirm with Provider Monthly enterprise managed IT service agreements based on organizational complexity, seat counts, and multi-tier SLA commitments.	Regional Multi-Tier Enterprise Model: Offers extensive technical depth with dedicated Tier-1 to Tier-3 escalation teams. Well-aligned for growing mid-market firms requiring dedicated engineering capacity and structured change-management workflows.	Mid-market organizations (25–200+ employees) requiring comprehensive IT outsourcing, enterprise cloud infrastructure, and dedicated field resources.
MyTek Technologies Scottsdale & Phoenix Metro Commercial SMB IT Provider Serving Phoenix SMBs Since 2009 • mytek.net	Commercial Management & Tech Staff Dedicated local business IT staff, helpdesk dispatch, and field service technicians.	15+ Years Solid experience managing standard small-to-midsize business IT environments in the Valley.	Proactive workstation & server monitoring Business helpdesk ticketing & dispatch Cybersecurity suites, EDR & spam filtering Data backup & disaster recovery planning After-hours or urgent weekend support subject to specific SLA tier terms Custom software development or custom local AI agent builds generally outside scope	Commercial Retainer Custom Quote / Confirm with Provider Fixed monthly per-seat service agreements scaled to workstation count and business-hours SLAs.	Regional Commercial Helpdesk Model: Provides reliable, structured business-hour helpdesk and field dispatch. Tailored for commercial offices with standard schedules; clients requiring continuous 24/7 principal attention or custom software may need complementary services.	Standard small-to-midsize Valley offices (15–50 employees) seeking dependable business-hours helpdesk and scheduled field support.
Hyperion Works Tempe & Phoenix Metro Managed IT & Hosted Solutions Nick Coons • Founded 2011 • hyperionworks.com	Nick Coons (Founder & Principal) Senior technical founder solving business IT challenges since 1997, leading a specialized engineering & software team.	15+ Years (25+ Yrs Industry) Outsourced IT operations, cloud hosting, VoIP, network cabling, and custom business software engineering.	Proactive managed network, workstation & server monitoring Cloud file servers, business email & VoIP phone systems Atlas Cloud Platform (modular file storage, CRM, office tools) Bespoke software development & business automation scripts Low-voltage structured network cabling & Wi-Fi deployment Advanced 24/7 SOC MDR threat hunting & autonomous local AI agents depend on custom agreement	Published Cloud Rates Custom MSP + $10–$25/user/mo Atlas • Atlas Cloud Platform: Published modular tools from $10–$25/user/mo • Managed IT & VoIP: Custom proposals based on seat count and infrastructure • Custom Software: Quoted by application milestone/scope.	Managed IT & Custom Software Model: Hyperion Works bridges traditional MSP infrastructure with in-house custom software development and their proprietary Atlas cloud workspace. Well-aligned for companies that need customized operational databases or internal tools alongside their day-to-day IT support.	Small-to-midsize businesses in Tempe and the East Valley seeking integrated IT management alongside custom software or database development.
Blue K Smart Systems Scottsdale & Phoenix Metro Managed IT, Software & AI Brian Kelly • bluek.com	Brian Kelly (Founder & Principal) Senior engineering leadership combining enterprise managed IT with in-house software programming and private AI development.	Managed IT & Custom Dev Unified delivery of commercial IT management, custom database software, website development, and private AI.	Proactive managed network, workstation & server infrastructure Custom business software engineering & API integrations Custom website development, CMS management & hosting Private AI & on-premise LLM implementations for data privacy Business intelligence dashboards & automated reporting Development-focused engagements scoped per business requirements; confirm seat tiers with provider	Blended IT & Dev Custom Quote / Confirm with Provider Blended monthly IT support agreements and milestone-based software engineering and AI contracts.	Managed IT & Software Engineering Model: Unlike traditional single-lane MSPs, Blue K bridges day-to-day network administration with bespoke web development, custom software coding, and private AI architecture. Ideal for organizations seeking advanced development capabilities alongside their IT provider.	Scottsdale and Phoenix organizations needing managed IT combined with custom software programming, web development, and private AI implementations.
CompuShooter Phoenix & Valley-Wide Managed IT, Telecom & AI Founded 2007 • compushooter.com	Experienced Phoenix Technical Staff Dedicated engineering and telecom team providing commercial IT support, telecom systems, and emerging AI adoption.	18+ Years Managed IT Comprehensive small-to-midsize business IT management, cybersecurity, commercial VoIP, and private AI integration.	Managed IT services, responsive helpdesk & proactive monitoring Cybersecurity defense, vulnerability scanning & disaster recovery Cloud hosted servers, Microsoft 365 & business VoIP telecommunications Private AI implementation & practical workflow optimization for SMBs Structured low-voltage network cabling & security cameras Broad telecom & IT suite; confirm custom software development scope with provider	Published Assessment $295 Assessment • Custom MSP • Onsite IT Assessment: $295 fee (100% credited back toward managed services if signed) • Ongoing Managed IT: Custom per-user & per-device agreements tailored to SMB & VoIP requirements.	Unified IT & Communications Model: Brings together network administration, VoIP telephone systems, physical network wiring, and private AI adoption. Well-suited for businesses wanting to consolidate computer maintenance and phone systems under one local provider.	Phoenix small businesses and medical/professional offices seeking unified IT support, business phone systems, and practical AI adoption.
iT1 Tempe (Headquarters) & Global Enterprise Cloud & Infrastructure MSP Founded 2003 • it1.com	Executive Enterprise Leadership Large-scale enterprise engineering staff, multi-tier Network Operations Center (NOC), and global technology procurement advisors.	20+ Years Enterprise Tech Mid-market and enterprise managed cloud infrastructure, advanced cybersecurity, data center operations, and OEM hardware procurement.	24/7/365 enterprise Network Operations Center (NOC) & service desk Cloud architecture, migration & management (Azure, AWS, private cloud) Advanced cybersecurity posture management, SOC & compliance audits Tier-1 hardware/software procurement (Cisco, Dell, HP, Microsoft gold partner) Unified communications, collaboration systems & data center storage Geared primarily toward mid-market and enterprise accounts with structured volume minimums	Enterprise Retainer Enterprise Contract Retainers Corporate SLA service agreements scaled to enterprise seat tiers, infrastructure compute, and hardware procurement volume.	Enterprise Technology Solutions Model: Delivers deep engineering bench strength, global hardware purchasing power, and 24/7 multi-tier NOC capabilities. Engineered for mid-market and enterprise organizations requiring substantial infrastructure capacity.	Mid-market to enterprise companies (50–500+ employees) needing global procurement, complex cloud architecture, and 24/7 NOC coverage.
Dataprise Phoenix (formerly PHX-IT) & National National Strategic MSP PHX-IT now part of Dataprise • dataprise.com/phx-it	Local Delivery with National Backing The long-standing Phoenix PHX-IT delivery team integrated into Dataprise's nationwide 24/7 Security Operations Center (SOC) and service desk.	National MSP & Security Comprehensive outsourced IT management, strategic vCIO roadmaps, 24/7 MDR threat hunting, and enterprise cloud migrations.	24/7 outsourced IT management, multi-tier helpdesk & NOC Managed cybersecurity, continuous MDR/SOC & incident response Strategic IT consulting, vCIO guidance & compliance roadmaps Cloud hosting, disaster recovery validation & workforce mobility Seamless continuity for legacy Valley PHX-IT clients backed by national resources Corporate tier escalation; confirm minimum user requirements and term commitments with provider	Custom Retainer Custom Quote / Confirm with Provider Structured corporate managed service agreements based on organizational user volume, compliance requirements, and security tier.	National Strategic MSP Model: Blends the familiar local presence of the former PHX-IT team with Dataprise's extensive national cyber operations center (SOC). Well-suited for growing businesses seeking established corporate governance and 24/7 SOC security.	Growing Valley commercial businesses, healthcare clinics, and regional institutions seeking established corporate IT management and 24/7 SOC security.
Cinch I.T. Tempe, Scottsdale & Phoenix Managed IT & Fast-Response Helpdesk Peter Frechette • Franchise Owner • cinchit.com	Peter Frechette (Owner-Operator) Local business technologist backed by Cinch I.T.'s centralized helpdesk and regional Valley field engineers.	All-Inclusive Managed IT Predictable per-user IT support, fast-response helpdesk, cybersecurity, and hybrid cloud management.	All-inclusive flat-rate remote and on-site IT support Fast-response helpdesk (corporate publications cite ~15-minute targets; confirm specific local agreement SLAs with provider) Managed endpoint security, antivirus, and cloud backups Microsoft 365, Google Workspace, and cloud migrations Hardware lifecycle procurement & vendor management Standardized franchise tech stack; custom software development or local AI workflows not core	All-Inclusive Model Custom Flat-Rate / Per-User Markets an all-inclusive flat-rate monthly retainer bundling unlimited remote and on-site support per user/workstation. Specific dollar quotes vary by seat tier and compliance depth (Core, Remote, Secure; confirm with provider).	Fast-Response Franchise Model: Delivers predictable budgeting with all-inclusive per-user pricing and rapid ticketing response workflows. Backed by corporate franchise SOPs; well-suited for standard business offices, while bespoke coding or highly custom automation require separate specialists.	Small-to-midsize businesses across Phoenix, Tempe, and Scottsdale seeking all-inclusive flat-rate IT support with dependable response times.
Blackbox Consulting Glendale, Peoria & West Valley Managed IT & Digital Solutions Brian Ellison • Founded 2012 • consultblackbox.com	Brian Ellison (Founder & CEO) West Valley technology leader (PC Cops Inc) combining hands-on infrastructure management with digital marketing advisory.	12+ Years IT & Web Managed IT services, cybersecurity defense, backup disaster recovery, and WordPress web development & SEO.	Managed IT infrastructure and proactive network monitoring Cybersecurity auditing, threat remediation, and data recovery Cloud migrations, Microsoft 365, and business VoIP WordPress website design, web maintenance, and local SEO Office technology moves and network cabling Broad IT & marketing umbrella; continuous 24/7 MDR SOC threat hunting depends on plan tier	Hybrid Retainer Tiered MSP & Web Retainers Monthly managed IT agreements combined with project-scoped WordPress web development and local SEO retainers.	Hybrid IT & Digital Presence Model: Bridges daily desktop/server support with external digital marketing and web design. Well-suited for businesses that appreciate having one local West Valley team coordinate both internal office computers and external online search visibility.	West Valley small businesses and professional firms seeking coordinated managed IT, cybersecurity, and website development under one provider.
GingerSec, LLC Peoria & Phoenix Metro Cybersecurity & Infrastructure Tom "TJ" Tardy • Founded 2017 • gingersec.com	Tom "TJ" Tardy (Founder & CEO) Retired Phoenix police officer and CompTIA cybersecurity instructor delivering defense-in-depth infrastructure care.	Cybersecurity & Cabling Managed security compliance, proactive MSP support, cloud integration (AWS/Azure), and low-voltage structured cabling.	Managed cybersecurity posture, vulnerability scans & compliance System health monitoring and responsive SMB IT helpdesk Cloud infrastructure deployment & administration (AWS / Azure) Low-voltage structured network and fiber optic cabling Physical security assessments and risk analysis Focus is infrastructure defense and cabling; custom business software development requires outside partners	Published Terms Up to $295/hr Onsite • Custom MSP • On-Site Support: Billed at rates up to $295/hr for dispatch • Managed Security: Recurring monthly/annual cybersecurity retainers • Low-Voltage Cabling: Quoted per run and building layout.	Defense & Cabling Infrastructure Model: Applies a disciplined law-enforcement and security-first mindset to business networks. Exceptionally strong for companies undergoing office buildouts that need certified physical network wiring paired directly with hardened cybersecurity controls.	Commercial businesses, law firms, and growing offices needing structured low-voltage cabling paired with rigorous cybersecurity monitoring.
My Computer Pro Phoenix & North Valley Managed IT, Fractional CTO & AI Heath Carlson • 30+ Yrs Industry • mycomputer.pro	Heath Carlson (Founder & Principal) Veteran technology leader combining 30+ years of infrastructure administration with active custom AI agent engineering and fractional CTO advisory.	30+ Years IT & Agentic AI Proactive managed IT, custom Agentic AI development, fractional CTO guidance, and accounting systems support.	Workstation, server & network device patch management Custom Agentic AI development & autonomous workflow integrations Fractional CTO strategic advisory & technology roadmaps Systems integration, CRM data pipelines & workflow automation Deep technical expertise with accounting & financial software workflows Live end-user remote troubleshooting & responsive helpdesk	Published Tiered Rates $30–$90 / workstation / mo • Introductory: $30/workstation • $100/server • $100/site • Basic: $60/workstation • $200/server • $200/site • Premium: $90/workstation • $300/server • $300/site + Project-scoped Agentic AI development & fractional CTO retainers.	Experienced Boutique MSP & AI Integrator Model: Combines three decades of practical systems administration with published capabilities in custom Agentic AI development, fractional CTO advisory, and software integrations. Well-aligned for firms seeking a direct, seasoned technology partner capable of advancing internal AI workflows alongside day-to-day network reliability.	Accounting firms, CPAs, professional practices, and Valley businesses seeking veteran IT management combined with practical custom AI agent adoption.
CMIT Solutions East Valley & Pinal County Franchise Managed IT & Security Oliver Pike • President • cmitsolutions.com	Oliver Pike (President & Owner) Local business technologist supported by CMIT Solutions' nationwide network of 250+ franchise locations and 900+ technicians.	Enterprise-Backed SMB IT Comprehensive outsourced IT, multi-layered cybersecurity, compliance reporting, and nationwide branch support.	Managed IT services backed by 24/7 Network Operations Center (NOC) Multi-tiered cybersecurity protection (CMIT Secure framework) Business continuity, automated image backups & disaster recovery Regulatory compliance guidance (HIPAA, CMMC, PCI DSS) Multi-site coordination and national technician dispatch Corporate franchise stack; custom software programming and local AI agent scripts not standard	Franchise Per-Seat Plans Standardized Per-Seat Plans Tiered monthly MSP service agreements scaled to seat count and regulatory compliance requirements (CMIT Guardian & Marathon frameworks).	National Franchise Network Model: Combines local owner accountability in the East Valley with enterprise-scale standard operating procedures and nationwide coverage. Well-suited for growing businesses or multi-office companies that prioritize established corporate operational frameworks.	East Valley and Pinal County businesses, healthcare clinics, and multi-location firms requiring structured enterprise compliance processes.
Northern Arizona IT Prescott, Valley-Wide & Remote Managed IT & Cybersecurity Theo Soumilas • Founded 2014 • northernazit.com	Theo Soumilas (Founder & CEO) 15+ years of technology leadership emphasizing clear communication, proactive security, and zero technical jargon.	15+ Years Proactive IT Strategic IT management, employee cybersecurity awareness training, network defense, and responsive support.	24/7 network monitoring, automated patching, and endpoint management Multi-layer cybersecurity defense and phishing awareness training Cloud migrations, Microsoft 365 administration, and data protection Strategic IT consulting and technology roadmaps without jargon Remote support across Arizona with scheduled regional on-site visits Headquartered in Prescott/Northern AZ; immediate physical dispatch to Valley locations is scheduled	Published Rate Guidance $100–$250 / user / mo • Northern AZ / Yavapai: ~$100–$200/user/mo • Phoenix Metro: ~$150–$250/user/mo ✓ Free Initial Cyber Security Risk Assessment & IT Checkup	Relationship-Driven Regional Model: Focuses on demystifying IT, training employees against social engineering risks, and maintaining clean network environments. Ideal for businesses that appreciate straightforward, approachable technical communication without confusing sales speak.	Arizona businesses, regional practices, and professional firms seeking a trusted regional technology partner with clear communication.
Group 2: Trusted Specialists & Ecosystem Partners
1 Mac Guy LLC Scottsdale 🤝 Ecosystem Partner 🏆 Nextdoor Fave '25 • 40 Faves	Steve Siegel (Founder & Specialist) Premier independent Apple/Mac technician and valued collaborating partner in the USTech.Ninja ecosystem.	Apple & PC Specialist Deep Apple pedigree, macOS optimization, cross-platform hardware troubleshooting, and VIP on-site concierge.	Mac & Apple ecosystem diagnostics & optimization High-touch in-person Scottsdale executive visits Hardware upgrades, SSD migrations & workstation tuning iCloud, Apple Mail, Google & PC cross-platform setup Individual operator capacity; continuous 24/7 SOC monitoring not offered directly Corporate compliance (HIPAA/PCI) and AI automation supported via USTech.Ninja collaboration	$120–$160 / hr Direct specialist rate for personalized on-site and remote Apple support.	Boutique Apple Concierge Model: Steve provides exceptional, relationship-driven Apple and cross-platform desktop care with direct accountability. For clients scaling to continuous 24/7 SOC threat monitoring or regulatory compliance frameworks, USTech.Ninja and Steve collaborate to deliver complete coverage.	Scottsdale residents, creative studios, and executives seeking white-glove Apple/Mac support, with seamless coordination with USTech.Ninja for enterprise security.
Hunt For Solutions Phoenix & Scottsdale Metro 🤝 Community Partner Douglas (Doug) Hunt • Non-Profit & Small Biz IT	Douglas Hunt (Founder) Allied community IT consultant and partner focused on helping non-profits, small offices, and community organizations.	Community IT Support Practical tech alignment, staff coaching, office relocations, and accessible help desk.	Remote & on-site community help desk support Office workstation moves & desktop setups Wi-Fi network assistance & router configuration Non-profit tech guidance & staff coaching Individual operator capacity; 24/7 automated SOC response not offered directly Advanced regulatory compliance & AI workflows partnered with USTech.Ninja	$85–$135 / hr Budget-conscious consulting rates for community organizations.	Community IT Alignment Model: Doug provides relationship-driven, accessible guidance for day-to-day office technology. For organizations requiring regulatory cybersecurity audits (HIPAA/PCI DSS) or automated threat containment, USTech.Ninja collaborates alongside Doug.	Non-profits, local community organizations, and budget-conscious offices needing friendly, accessible general IT support.
TLD USA Phoenix & Valley-Wide 🤝 Digital Growth Partner View Co-Marketing Hub →	Digital Growth & Systems Team Strategic growth, web design, and conversion marketing team collaborating with USTech.Ninja.	Web & Growth Specialist Custom website architecture, conversion optimization, local search visibility, and digital acquisition pipelines.	Modern responsive website architecture & UX design Local SEO & search engine positioning Conversion funnel architecture & CRM integration Brand messaging & digital market positioning Specializes in digital marketing rather than managed IT helpdesk Server operations, endpoint security, and compliance powered by USTech.Ninja	Project & Retainer Custom website design builds and strategic monthly digital growth retainers.	Digital Growth & Web Systems Model: TLD USA drives top-of-funnel customer acquisition, web design, and digital conversion. USTech.Ninja pairs alongside TLD USA to ensure the underlying server infrastructure, endpoints, and client databases remain secure and compliant.	Growing Arizona businesses needing coordinated digital marketing and customer acquisition backed by USTech.Ninja's enterprise IT & cybersecurity.
Group 3: Residential, Retail & Break/Fix Specialists
Data Doctors Tatum & Thunderbird, Central Phoenix, Scottsdale Multiple Valley Franchise Storefronts	Retail Storefront Model Retail counter staff and bench technicians providing in-store diagnostic and repair services.	Retail Hardware Repair General PC/Mac repair bench diagnostics; component replacement and data recovery.	In-store hardware bench diagnostics Virus/malware cleanup & OS reinstallation Hard drive replacement & data transfer Laptop screen & battery replacements Designed for in-store drop-off rather than continuous managed IT Custom business automation and cloud identity management not offered	Published Retail Rates $79 Diagnostic • $79–$239 Repairs • PC Physical & Diagnostics: $79 (credited toward approved repair) • Standard Bench Repairs: $79–$239 (tune-ups & virus cleanup) • Quality Care Plan: From $24.95/mo (unlimited in-store & remote support) Hardware parts and physical drive recovery quoted separately.	Retail Storefront Repair Model: Optimized for walk-in computer repair and physical hardware troubleshooting. Turnaround depends on in-store bench queues; structured for point-in-time repairs rather than ongoing commercial cybersecurity or proactive system monitoring.	Consumers and home users with malfunctioning laptops or desktop hardware who prefer dropping equipment off at a physical store.
MicroSec® Central Phoenix Local Electronics & PC Storefront	Independent Repair Storefront Local storefront repair technicians specializing in consumer electronics and PC troubleshooting.	Electronics & PC Repair Component-level repairs, custom builds, and hardware troubleshooting.	PC and electronics diagnostics & component repair Hardware upgrades & custom desktop builds Operating system recovery & software installation Focuses on one-time physical repairs rather than proactive IT management Commercial compliance (HIPAA/PCI) not included in bench services	$80–$140 / hr Standard bench hourly rates plus required hardware parts.	Independent Electronics Bench Model: Dependable for resolving specific hardware faults and component issues. Oriented around reactive break/fix service rather than continuous endpoint telemetry or structured business IT operations.	Residential clients and hobbyists seeking component-level hardware repair or custom desktop assembly.
Max Effort Phoenix Metro Computer Service & Optimization	Local Repair Technician Independent technician offering computer optimization and hardware fix services.	System Cleanup & Repair Desktop tune-ups, system optimization, and hardware troubleshooting.	System tune-ups & startup cleanup Hardware diagnostics & component repair Peripheral and software installation Point-in-time service without continuous automated patch management Enterprise cloud identity and cybersecurity not covered	$75–$120 / hr Competitive ad-hoc repair rates for home and micro-office users.	Ad-Hoc Tune-Up Model: Helpful for addressing noticeable device slowdowns and hardware faults upon request. Service addresses immediate symptoms rather than delivering ongoing automated security and system monitoring.	Home users and micro-businesses needing occasional device cleanups and hardware troubleshooting.
Sun Lakes Tech Help Sun Lakes / Chandler 🏆 Fave '25 • 558 Faves	Senior Community Specialist Dedicated technician catering to retirement communities across the East Valley.	Senior Tech Tutoring High patience with seniors; focused on personal devices, email, and consumer electronics.	In-person senior assistance & tech coaching Printer, tablet, and smart TV setups Email, browser, and password assistance Basic Wi-Fi & device troubleshooting Consumer assistance does not include continuous security monitoring Commercial servers, EDR, and compliance frameworks outside core scope	$50–$85 / hr Community-focused, affordable in-home rate.	Community Tutoring Model: Outstanding, compassionate, and patient in-home support for seniors learning personal technology. Built specifically for consumer clarity rather than commercial enterprise cybersecurity or corporate IT architecture.	East Valley retirees and seniors seeking patient, friendly help with everyday devices, printers, and email.
Here To Assist, LLC Scottsdale & Paradise Valley 🏆 Fave '25 • 177 Faves	Mobile In-Home Technician Independent mobile provider specializing in residential in-home tech support.	In-Home Tech Care Consumer hardware setup, smart TV mounting, Wi-Fi extenders, and gadget care.	In-home consumer device troubleshooting Wi-Fi network setup & mesh extenders Smart TV, streaming device & audio setup Printer installation & basic file recovery Focused on residential convenience rather than managed commercial IT Corporate security operations and compliance audits not offered	$80–$120 / hr Standard mobile in-home residential rate.	Mobile In-Home Residential Model: Friendly and dependable for home gadget setups and consumer troubleshooting. Escalation capacity for complex multi-site networking or enterprise servers lies outside its residential service charter.	Valley homeowners seeking reliable on-site assistance with printers, smart TVs, and home networking.
ProFinish Computers West Valley / Glendale 🏆 Fave '25 • 115 Faves	Independent Repair Shop West Valley repair shop operator focusing on custom PC builds and hardware fixes.	Hardware & Bench Assembly Custom PC builds, component replacement, and bench diagnostics.	Desktop PC component diagnosis & replacement Custom gaming and workstation PC builds Power supply, graphics card, and motherboard swaps Basic virus removal & drive imaging Service model is shop-based bench repair rather than continuous IT management Business cloud infrastructure and regulatory cybersecurity not supported	$75–$130 / hr Standard bench repair rates plus hardware replacement costs.	Local Bench Repair Model: Solid technical execution for physical desktop assembly and component replacements. Focus is primarily reactive hardware triage rather than proactive remote systems administration or business data compliance.	PC enthusiasts, gamers, and local residents needing quality hardware assembly or component replacements.
"The Computer Guy" Cohort Various Valley Neighborhoods Independent Neighborhood Techs	Solo Neighborhood Technicians Individual neighborhood operators offering informal technical help.	General Tech Help Helpful for everyday consumer issues, setup questions, and minor computer fixes.	Home PC and printer setups Basic malware scans & browser cleanup Hardware connection & peripheral support Availability and escalation capacity depend on the individual operator Commercial compliance and continuous SOC telemetry not available	$40–$80 / hr Casual neighborhood rates, sometimes with minimum callout fees.	Independent Solo Tech Model: Convenient and budget-friendly for small everyday residential tasks. Support availability is bounded by an individual's personal schedule, without formal escalation teams or enterprise service level agreements.	Homeowners with minor computer questions or peripheral issues looking for an informal, affordable neighborly fix.
TekSourse Central Phoenix & Scottsdale Joe Larrabee • Local Operator	Joe Larrabee (Owner-Operator) Long-standing independent neighborhood technician serving residential and home-office clients.	Residential Tech Specialist Desktop troubleshooting, home networking, and personalized client support.	Personalized in-home & remote troubleshooting Desktop & laptop setup and software configuration Home office Wi-Fi setup & printer connectivity Individual operator capacity; 24/7 SOC containment not offered directly Advanced commercial compliance frameworks outside core scope	$90–$140 / hr Competitive local consulting rate for residential and micro-office support.	Solo Support Delivery Model: A respected neighborhood technician providing attentive, personalized service. Well-suited for home offices; businesses requiring multi-tier coverage, 24/7 incident containment, or compliance reporting typically require a managed provider.	Central Phoenix & Scottsdale residents seeking direct, personable one-on-one tech support.
Who's Your Tech LLC Phoenix & East Valley Residential AV & Smart Tech	Independent AV Specialist Audio-visual and home automation technician serving Valley residences.	Smart Home & Audio-Video Home automation, television mounting, smart camera installation, and audio systems.	TV wall mounting & wire concealment Smart doorbell, thermostat & security camera setup Surround sound & home theater audio tuning Basic residential Wi-Fi extender configuration Core focus is smart-home entertainment rather than enterprise IT Business cybersecurity and managed servers not offered	$85–$130 / hr Or quoted on flat project rates for hardware mounting and setups.	Residential Smart-Home AV Model: Highly skilled for physical audio-visual setups and smart home gadget integration. Focus is consumer lifestyle and home entertainment rather than business IT infrastructure or enterprise cyber defense.	Homeowners seeking professional TV mounting, home audio integration, and smart consumer gadget installations.
The Tech Doctor Scottsdale & Paradise Valley Paul Zeilhofer • AV & Networking	Paul Zeilhofer (Owner-Operator) Experienced residential audio-visual and physical network cabling installer.	Home Theater & AV Cabling Luxury residential sound, home theater calibration, and low-voltage cabling.	Custom home theater design & acoustic setup Architectural in-wall speaker and audio wiring Low-voltage network cable routing & wall jacks Smart entertainment automation integration Specialized in physical AV installations rather than commercial managed IT Cybersecurity threat management and HIPAA compliance are separate disciplines	$100–$150 / hr + Audio hardware, cabling infrastructure, and mounting equipment.	Audio-Visual Infrastructure Model: Superior craftsmanship for physical audio cabling and home theater design. Highly regarded for residential media environments; commercial cyber defense and ongoing cloud systems administration represent distinct technical domains.	Homeowners building custom media rooms or requiring clean low-voltage architectural cabling.
TekSource AZ North Phoenix & Scottsdale Tony Berry • Hardware Specialist	Tony Berry (Founder) Independent technician known for custom gaming computers and hardware diagnostics.	Custom PC Engineering Enthusiast workstation builds, liquid cooling, and component-level repairs.	High-performance gaming and rendering PC assembly Component replacement & hardware troubleshooting BIOS configuration & system stress testing Storage drive upgrades & clean OS installations Focuses on physical hardware rather than ongoing managed business services Continuous 24/7 SOC monitoring not offered directly	$85–$135 / hr Competitive hardware build and bench troubleshooting rates.	Enthusiast Hardware Build Model: Passionate and capable hardware craftsmanship for gaming and high-performance computing rigs. Operates primarily on a project-by-project hardware basis rather than multi-user business IT administration.	Gamers, creative professionals, and PC enthusiasts needing custom hardware assembly or component troubleshooting.
Audio-Video 360 Scottsdale & East Valley Residential Entertainment Integration	AV Systems Integrator Specialized residential entertainment and audio-visual design firm.	Home Entertainment Systems Whole-home audio, outdoor entertainment sound, and automated video matrices.	Whole-home multi-zone audio distribution Outdoor entertainment speaker installation Universal remote and control system programming Residential Wi-Fi optimization for streaming Dedicated to residential entertainment systems rather than enterprise IT Commercial server administration and regulatory auditing outside focus	Quoted by Project Scope Custom project bids based on hardware, acoustics, and installation labor.	Residential AV Integration Model: First-class engineering for high-fidelity residential audio and entertainment systems. Built for media convenience rather than commercial IT infrastructure, zero-trust network access, or regulatory auditing.	Homeowners seeking luxury whole-home audio, outdoor sound, and media room automation.
G&T Consulting Carefree & Cave Creek Residential Smart Tech Concierge	Independent Tech Consultant Concierge residential technician serving foothill community households.	Home Technology Setup Smart audio devices, consumer TV setups, printer connectivity, and user coaching.	Residential smart speaker & audio setups Smart TV, Apple TV & streaming configuration Home printer & consumer Wi-Fi setup Patient one-on-one device coaching Focused on residential convenience rather than commercial IT Enterprise compliance and cloud database engineering not included	$80–$120 / hr Personal in-home consultation and device installation fee.	Residential Concierge Model: Tailored for residential convenience and high-quality home media setup. Ideal for foothill households; does not provide commercial business IT infrastructure, zero-trust access, or compliance auditing.	Carefree & North Scottsdale homeowners wanting concierge setup of sound systems, TVs, and smart voice assistants.
AZWYFY Phoenix & Scottsdale Metro Lucas Clark • azwyfy.com	Lucas Clark (Owner-Operator) Independent Wi-Fi and network hardware technician serving residential & small business clients.	Wi-Fi & Mesh Networking Ubiquiti UniFi deployment, mesh networking, password manager setups, and 2FA assistance.	Whole-home & office Wi-Fi network design Ubiquiti UniFi & mesh hardware installations Smart thermostats, plugs, & lighting setup Consumer password manager setup (Bitwarden/1Password) Focus is network hardware; continuous 24/7 MDR/SOC not provided directly Full-stack server software and business compliance are separate services	$80–$130 / hr + Networking hardware (access points, switches, gateways).	Specialized Network Hardware Model: Strong execution on consumer and prosumer Wi-Fi hardware to eliminate dead zones. Complementary to IT management; full-stack server security, business email compromise defense, and regulatory compliance require broader managed IT care.	Homeowners and boutique offices experiencing Wi-Fi dead zones who want reliable mesh or UniFi coverage.
Brennan's Handyman LLC Phoenix & Valley-Wide James Brennan • General Trade Contracting	James Brennan (General Contractor) Full-service general handyman outfit with subcontracted crew members for residential tasks.	Physical Wire Pulling & Mounting Core competency in physical home repairs (drywall, stucco); capable of pulling in-wall cabling.	Physical cable routing through drywall and attics TV wall mounting & bracket anchoring Casual device plugging & hardware placement Specialized in physical construction trades rather than IT engineering Network configuration, data backups, and cybersecurity require dedicated IT specialists	$65–$95 / hr Or bundled into general home maintenance project bids.	General Construction Trade Model: Practical for physical wire pulls and wall mounting during home remodels. Designed for carpentry and physical trades; software configuration, network security architecture, and system administration require technology specialists.	Homeowners already hiring a general contractor who need physical Ethernet or audio cables routed through wall studs.
Integrated Tech Services Phoenix Metro, East & West Valley integratedtechservices.com • Electronic Systems	Independent Systems Contractor Commercial & residential electronic security, surveillance camera, and cabling firm.	Electronic Security & Cabling CCTV surveillance deployment, structured cabling, access control, and physical part repairs.	CCTV video surveillance & security camera installs Data network structured cabling & termination Access control & security alarm servicing PC & laptop hardware repair & Windows troubleshooting Focuses on physical surveillance rather than 24/7 cloud SOC telemetry AI workflows and SaaS software optimization outside core scope	$95–$150 / hr + Security camera hardware, NVRs, and cabling equipment.	Electronic Security & Cabling Model: Solid execution for physical CCTV monitoring, access control, and structured facility cabling. Physical surveillance is complementary to cybersecurity; protecting cloud identity, M365 accounts, and compliance requires a managed IT stack.	Commercial facilities and offices needing physical CCTV security camera setups, network cabling, and access control.

Official Plan Pricing • Predictable & All-Inclusive

Predictable, Structured Tiers Built for Long-Term Value

Unlike legacy corporate MSPs requiring 15–20 seat minimums and long-term lock-in contracts, USTech.Ninja provides structured, predictable tiers with direct principal engineer access, built-in enterprise cybersecurity, and no minimum user penalties, while scaling to larger and multi-office companies with nationwide on-site field partnerships.

Essential Security

$89 / user / mo

Baseline cyber defense and support for micro-businesses & cyber insurance compliance.

Endpoint Protection Platform (EPP)
Basic business email security & anti-spam
Password management (1Password Teams)
Vulnerability & compliance scanning
30 minutes of support per user/month
Single accountable vendor managing all IT

Estimated Standalone Value: ~$192–$247/user/mo
Bundled savings compared to procuring standalone tools and break-fix labor separately.

Scenario Analysis: How Reclaiming Lost Time Offsets Managed IT

Understanding the economics of IT support requires examining employee productivity and downtime risks alongside direct subscription fees. Based on national workplace tech benchmarks, here is an illustrative scenario of potential return on investment:

1 Hr/Wk Reclaimed Reclaiming 1 hour/week per employee yields approximately $1,508/year in restored labor productivity per worker (based on standard wage benchmarks).

3 Hrs/Wk Reclaimed In environments where recurring tech friction drains ~3 hours weekly, eliminating recurring roadblocks can reclaim up to $4,072/year per employee.

~35-Minute Offset At $89–$119/mo, an organization recoups its investment by eliminating approximately 35 to 45 minutes of technical friction per employee each week.

Solopreneur Value At $499–$999/yr, an individual recovers the investment by avoiding 4 to 6 hours of troubleshooting or 1 to 2 billable emergency service calls.

Illustrative Model: Figures are for scenario analysis based on industry averages ($125–$160/hr typical break-fix rate). Actual savings vary based on organization size, wage rates, and existing technology efficiency.

Understanding IT Support Models: Break/Fix vs. Managed Services

Selecting the right technology provider depends on matching their operational delivery model with your organization's risk profile and day-to-day requirements:

Operational Model

Reactive vs. Proactive Support

Break/fix and retail repair services engage only after an outage or hardware failure occurs. In contrast, managed services deploy continuous monitoring and automated health checks to prevent disruptions before they impact business operations.

Continuity & Turnaround

Turnaround & Response SLAs

Storefront drop-offs often involve multi-day diagnostic bench queues. Managed IT contracts establish clear service level agreements (SLAs), prioritizing rapid remote diagnosis and coordinated on-site dispatch to keep staff working.

Vendor Coordination

Unified Web & IT vs. The "Webmaster Silo"

Many traditional MSPs strictly separate website management, CMS platforms, and web hosting from general IT support. When DNS breaks or WordPress is compromised, businesses frequently face operational friction between their IT firm, web designer, and hosting provider. A modern full-stack MSP bridges this divide by managing DNS, web infrastructure, CMS hardening, and digital publishing under unified technical management.

Architecture & Licensing

Licensing & SaaS Optimization

Hardware repair technicians focus exclusively on physical machines. A strategic technology partner reviews the broader cloud footprint, auditing redundant SaaS licenses, cloud storage, and security software to eliminate unneeded recurring costs.

Compliance & Risk

Security & Regulatory Alignment

Regulated organizations (healthcare, legal, accounting, finance) require formal Business Associate Agreements (BAAs), immutable off-site backups, continuous identity protection, and endpoint threat hunting (EDR/MDR) that retail counter repair and unmanaged break/fix technicians do not provide.

Frequently Asked Questions • Operational Architecture

Common Questions About Our Delivery Model

Direct answers regarding our team structure, escalation coverage, cybersecurity monitoring, and geographic reach.

Is USTech.Ninja a one-person MSP?

No. USTech.Ninja is founder-led, with Joseph Greenbaum serving as the primary engineer, strategist, and accountable point of contact. A remote technician supports escalation for critical outages, and onsite work outside the Phoenix area can be coordinated through established partner technicians.

Specialized services such as web development, integrations, and custom AI automation are assigned by expertise, just as they would be at a larger firm with dedicated specialists.

How is 24/7 security monitoring and incident response handled?

Continuous threat detection is powered by 24/7 vendor-backed EDR and MDR security platforms (SentinelOne / Bitdefender GravityZone with active SOC response), paired with founder-led review, escalation, and remediation coordination. Machines and SOC analysts monitor telemetry 24/7/365, with critical events immediately triaged and contained.

How does onsite service work outside the Phoenix Metro area?

For clients in the Phoenix Valley, on-site visits and emergencies are handled directly. For distributed teams, regional branch offices, or multi-location projects across the country, on-site technician dispatch is coordinated through established nationwide service partners, with centralized engineering, configuration, and quality oversight maintained by USTech.Ninja.

Why choose a founder-led technology partner over a large corporate MSP?

With a 20- to 50-person corporate MSP, clients frequently navigate multi-tier call centers and rotating junior technicians, while specialty work like custom web development, cloud integrations, or AI is either handled by one single internal specialist or referred out anyway. USTech.Ninja delivers direct senior principal engineering, single-point accountability, and defined escalation coverage without corporate bureaucracy.

Ready for a Structured Technology Partner?

Schedule a complimentary 15-minute introductory consultation to review your current infrastructure and explore potential optimizations.

Schedule Introductory Call Call (480) 389-6596

Provider-Authored Directory & Research Notice

Provider-Authored Directory & Methodology Notice: This comparison guide is published by USTech.Ninja for business owners, executives, and technology decision-makers evaluating Arizona IT and managed service providers. Profiles, service scopes, delivery models, and publicly advertised offerings are compiled from publicly accessible provider websites, case studies, corporate announcements, and customer reviews across the Phoenix Metropolitan area as of October 2026.

Commercial offerings, pricing tiers, SLAs, and contract terms change over time; we encourage contacting individual providers directly to confirm specific terms. All registered trademarks, service marks, and trade names referenced belong to their respective holders; their mention does not imply endorsement or direct affiliation. If you represent any listed business and would like to request an update, correction, or clarification to your profile, please contact us directly at support@ustech.ninja.